Level 2 Diploma (or Extended Diploma) in Cruise Hospitality Services
Diploma level programmes designed to provide students with the essential skills for their first job in the cruise or superyacht hospitality sector.
Programme Overview
These unique qualifications are designed to provide an introduction to the basic skills required in the cruise or superyacht hospitality industry, including customer service, restaurant services and communication.
It will teach learners the theoretical and practical skills in cruise hospitality services, in particular, the key functions of the food and beverage and Housekeeping functions.
The programme will enable students to be able to apply for entry-level jobs in the cruise hospitality services and hospitality industries. It is also a potential platform for a student to progress on to further and higher education qualifications, if desired.
Entry Requirements
Minimum age 16 at enrolment. This is an open access qualification, however all students should have completed full time secondary education up to age 16. All students must have reasonable English fluency (to IELTS 4.5 standard or equivalent). Assessment is by examination, assignment and work-based assessment.
Qualification Structure
Level 2 Diploma (or Extended Diploma) in Cruise Hospitality Services |
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|---|---|---|---|---|---|
| Students must achieve all 7 (or 8) mandatory units, providing 7 credits at level 1 and 30 (or 94) credits at level 2 | |||||
| Credit Value (CV): 37 (101) | QAN: TBC | ||||
| Guided Learning Hours (GLH) for Qualification: 335 | Total Qualification Time (TQT) for Qualification: 370 | ||||
| UK Funding Eligibility: TBC | |||||
| Unit Code | Unit Title | L | CV | GLH | Assessment Method |
| 2ISCO | Introduction to cruise ship operations | 2 | 5 | 45 | Closed book written examination |
| 2ECCS | Excellence in cruise customer service | 2 | 5 | 45 | Closed book written examination |
| 2FBSB | Food & beverage services on board | 2 | 5 | 45 | Closed book written examination |
| 2ERS | Enhanced restaurant service | 2 | 5 | 45 | Closed book written examination |
| 2CH | Cruise housekeeping | 2 | 5 | 45 | Closed book written examination |
| 2SLS | Superyacht luxury service | 1 | 5 | 45 | Written examination |
| 2CE | Conversation essentials for crew members (French, Spanish or Manderin) | 1 | 7 | 65 | Written examination |
| Diploma Total (7 units) | 37 | 335 | |||
| Additional Unit for Extended Diploma | |||||
| 2PTI | Practical training internship | 2 | 64 | 0 | Journal, internship report and oral examination |
| Extended Diploma Total (8 units) | 101 | 335 | |||