Level 2 Diploma in Cruise Hospitality Services

A diploma level programme designed to provide students with the essential skills for their first job in the cruise or superyacht hospitality industry.

Programme Overview

This unique qualification is designed to provide an introduction to the basic skills required in the cruise or superyacht hospitality industry, including customer service, corporate grooming and communication.

It will teach learners the theoretical and practical skills in Cruise Hospitality Services, in particular, the key functions of the Food and Beverage and Housekeeping functions.

The programme will enable students to be able to apply for entry-level jobs in the Cruise Hospitality Services and Hospitality industries. It is also an ideal platform for a student to progress on to further and higher education qualifications, if desired.

Entry Requirements

Minimum age 16 at enrolment. This is an open access qualification, however all students should have completed full time secondary education up to age 16. All students must have reasonable English fluency (to IELTS 4.5 standard or equivalent). Assessment is by examination, assignment and work-based assessment.

Syllabus Overview

Level 2 Diploma in Cruise Hospitality Services

Students must achieve all 8 mandatory units, providing 94 credits at level 2 and 5 credits at level 1.
Credit Value (CV): 99 QAN: 603/5622/4
Guided Learning Hours (GLH) for Qualification: 315 Total Qualification Time (TQT) for Qualification: 990
Mandatory Units
Unit Code Unit Title L CV GLH URN Assessment Method
2CSCG Basics of Cruise Ships 2 5 45 D/618/0052 Written examination
2CSCG Effective Customer Service & Corporate Grooming 2 5 45 F/618/0044 Written examination
2FBSVS Food & Beverage Services 2 5 45 J/618/0045 Written examination
2CT Culinary Theory 2 5 45 L/618/0046 Written examination
2RSM Restaurant Setting & Management 2 5 45 R/618/0047 Written examination
2ACTH Alternate Communication in the Tourism & Hospitality Services (Spanish or French) 1 5 45 Y/618/0048 Written examination
2CH Cruise Housekeeping 2 5 45 D/618/0049 Written examination
2PTI Practical Training Internship 2 64 0 Y/618/0051 Journal, internship report and oral examination
Diploma Total (8 units) 99 315