Level 2 Awards and Certificate in Hospitality Practice

This package of practical skills qualifications is designed to provide students with the essential skills needed for their first job in the hospitality sector.

Primarily designed to be studied in parallel with one of our Level 3 or Level 4 Hospitality and Tourism Management programmes, this package of practical Hospitality qualifications offers learners a valuable group of skills courses.

The programmes have been developed specifically to provide students new to the hospitality sector with a range of essential skills they are likely to need to perform successfully in their first career role in the sector.

The Level 2 Certificate in Hospitality Practice provides students with an opportunity to study a range of hospitality-related roles, such as Restaurant & Bar Service, Housekeeping and Front Office all in one programme. Alternatively, learners who wish to apply for shorter more specialised practical Hospitality programmes can study the Level 2 Award qualifications.

Syllabus Overview:

CTH Level 2 Certificate in Hospitality Practice (QAN: 603/4818/5)

For a CTH Hospitality Practice Certificate, students must achieve:
  • All 7 units, providing 18 Credits or 180 hours of Total Qualification Time
Credit Value (CV): 18
Guided Learning Hours (GLH) for Qualification: 145 Total Qualification Time (TQT) for Qualification: 180
Mandatory Units
Unit Code Unit Title L CV GLH Assessment Method
CSS Customer service skills 2 3 25
  • a single observed practical examination
  • a single on demand synoptic examination covering all units
RBS Restaurant and bar service 1 2 3 25
RBS2 Restaurant and bar service 2 2 2 15
HK1 Housekeeping 1 2 3 25
HK2 Housekeeping 2 2 2 15
REC Reception and reservations 2 3 25
CGS Concierge and guest service 2 2 15
CTH Certificate Total (7 units) 18 145

Short Level 2 Awards