Level 5 Advanced Diploma in Tourism Management

A more substantive management programme, that offers learners a chance to study the travel & tourism industry from a decision-making and strategic aspect.

Programme Overview

The course aims to provide students with an understanding of the managerial, decision-making and leadership aspects of the hospitality industry. In addition it is also designed to develop independent research and study skills required when working at senior managerial level in the industry.

Therefore, the Level 5 Advanced Diploma is an excellent preparation for either entry to the workplace or as a springboard into final year bachelors degree level study.

Entry Requirements

Entry is open to graduates of the CTH Level 4 Diploma (or equivalent approved qualification), 18+ years of age, with at least IELTS 5.5 English (or equivalent) and demonstrable academic study skills.

Students who do not satisfy the English language requirement may choose to combine this programme with CTH’s English for Hospitality & Tourism course, which is available to teaching centres as a Teaching Pack for delivery, assessment and certification by the centre. Please email [email protected] for further information.

Entry & Progression

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Sample Certificate

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Syllabus Overview

Level 5 Advanced Diploma in Tourism Management (QAN: 601/7135/2)

Students must achieve:
  • All 7 Mandatory units, providing 120 credits, of which 15 credits are at level 4 and 105 are credits at level 5
Credit Value (CV): 120
Guided Learning Hours (GLH) for Qualification: 480 Total Qualification Time (TQT) for Qualification: 1200
Mandatory Units
Unit Code Unit Title L CV GLH URN Assessment Method
UFTH Understanding Funding and Finance in Tourism and Hospitality 4 15 80 K/507/8366 Closed book written examination
HRMTHI Human Resource Management in the Tourism and Hospitality Industry 5 20 60 T/504/4421 Assignment
SMTHI Strategic Marketing in the Tourism and Hospitality Industry 5 15 60 A/504/4422 Closed book written examination
CRMTHI Customer Relationship Management in the Tourism and Hospitality Industry 5 15 60 F/504/4423 Assignment
CITHI Contemporary Issues in the Tourism and Hospitality Industry 5 15 60 J/504/4424 Closed book written examination
TOM Tour Operations Management 5 20 80 J/504/4455 Assignment
STDD Sustainable Tourism and Destination Development 5 20 80 D/504/4459 Assignment
Advanced Diploma Total (7 units) 120 480
Understanding Funding and Finance in Tourism and Hospitality:

This unit covers understanding the concepts of financial management and accounting within a hospitality or tourism business; controlling the finances and managing the cash flow and manage the profitability of a department within a hospitality or tourism business.
Assessment: Examination

Human Resource Management in the Tourism and Hospitality Industry:

This unit covers understanding the principles of human resource (HR) management in the tourism and hospitality industry; leading teams and developing human resources policies.
Assessment: Assignment

Strategic Marketing in the Tourism and Hospitality Industry:

This unit covers contributing to the development of marketing and sales strategies in the tourism and hospitality industry; optimising marketing communications, building strategic partnerships, new product development and understanding the purpose and components of an organisational business plan.
Assessment: Examination

Customer Relationship Management in the Tourism and Hospitality Industry:

This unit covers developing a customer service strategy in the tourism and hospitality industry; managing customer relationships (CRM) and evaluating customer service.
Assessment: Assignment

Contemporary Issues in the Tourism and Hospitality Industry:

This unit covers understanding how to identify emerging issues in the tourism and hospitality industry and examining their impact.
Assessment: Examination

Tour Operations Management:

This unit covers understanding the global market for tour operations; compiling and marketing an international tour/package holiday and understanding the international legal framework within tour operations.
Assessment: Assignment

Sustainable Tourism and Destination Development:

This unit covers an understanding of the scope and management of sustainable tourism and its environment and destination development.
Assessment: Assignment

University Pathways

Students who successfully complete the CTH Level 5 Advanced Diploma are eligible to gain progression to a number of universities worldwide. Some of these are shown below but for full details click here

“I enrolled on a Diploma in Tourism Management course at Quantum Education, Auckland, New Zealand. My motivation was to gain valuable learning, in order to start a career in travel and tourism, with a strong leaning towards commercial aviation, and the significant role that it plays worldwide.”

“In the course of my studies at Quantum, I was granted an internship at Discover the World, Auckland, which has the GSA contract for Air Tahiti Nui [TN]. The Auckland office is the main office for the South West Pacific, apart from the Head Office in Papeete, French Polynesia. Initially, my role was working one day per week, which complemented my study days at Quantum Education.”

“In early 2015, I was granted a full-time position with Air Tahiti Nui, in the Customer Service and Support Team. This was very pleasing for me, and as well as being a team member at TN, I graduated in my CTH Diploma at the same time. The Diploma looks great framed!”

“The learning I gained at Quantum Education was absolutely invaluable! I’m now on my chosen career path in commercial aviation. I shall continue my studies in various aspects of this exciting industry, so as to expand my aviation, tourism and travel knowledge, and progress my career, It’s a great ride at the moment!”

Ollin ReynaudStudentQuantum EducationNew Zealand