A Level 2 Certificate programme designed to provide students with the essential skills for their first job in the hospitality sector.
CTH Certificate in Hospitality Practice Programme – New programme for 2017
This qualification is primarily designed to be studied in parallel with one of our Management Diploma programmes at either Level 3 or Level 4, but it is also a valuable skills course in its own right. It has been developed specifically to provide students new to hospitality sector with a range of essential skills they are likely to need to perform successfully in their first career role in the sector.
Important note: This programme is still in development but will be available soon. However, for further details please ask for further details.
This Certificate qualification will include the following skills:
- Reception duties – Check-in, customer handling and check-out procedure
- Housekeeping duties – How to prepare a guest room
- Restaurant service – Basic table waiting skills
- Concierge & portering – Baggage, taxis and guest assistance
- Bar work – Essential beverage preparation and service skills
CTH Certificate Hospitality Practice
For a CTH Hospitality Practice Certificate qualification, students must achieve:
|Credit Value (CV): 15|
|Guided Learning Hours (GLH) for Qualification: 125||Total Qualification Time (TQT) for Qualification: 150|
|Unit Code||Unit Title||CV||GLH||TQT||URN||Assessment Method|
|CSS||Customer service skills||3||25||30||tbc||A Portfolio of evidence of activities for each unit, and a practical assessment for each unit.|
|RBS||Restaurant and bar service||3||25||30||tbc|
|REC||Reception and reservations||3||25||30||tbc|
|CGS||Concierge and guest service||3||25||30||tbc|
|CTH Certificate Total