‘Enhanced service’ – the future of hospitality and gastronomy

16th March 2023
A waitress who has taken the Level 2 Certificate in Professional Restaurant Front of House Service is demonstrating her skills by pouring a bottle of wine for a guest.

CTH is excited to finally share some information about our new qualification, specifically for Restaurant Front of House service staff.

Level 2 Certificate in Professional Restaurant Front of House Service

Enhanced skills for the ultimate guest experience

The new programme has been developed and successfully piloted with our esteemed partners, MSA Culinary Arts Academy in Istanbul, Turkey, along with leading specialists from many areas of the restaurant industry.

Employers of restaurant staff all over the world report that they are struggling with recruiting good staff and also that the expectations and demands from customers is increasing. This is the key reason that CTH and MSA have responded to create this unique qualification, educating learners with enhanced knowledge and taking the guest experience to the next level!

The qualification is dynamic, modern, and practical - it offers candidates extensive learning in areas such as:

  • Customer Service Skills
  • Wine Knowledge
  • Beverages
  • Barista Skills
  • Specialist Drinks
  • Specialist Diets
  • Culinary Knowledge

For further information about studying this programme at MSA in Istanbul, please go to: https://msa.com.tr/egitim/profesyonel-restoran-servisi-egitimi

If you are interested in being a part of the future and teaching this programme at your teaching institution, please email Steve Beckworth at CTH in London: [email protected]

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