Hospitality skills shortage – Bridging the gap

Posted on 14th May 2021
A female housekeeper smiling whilst holding towels in a luxury white hotel room.

The pandemic has led to a significant skilled workforce shortage in the Hospitality sector around the world as skilled migrants have been forced to go home and redundancies made throughout the sector.

These are just some of the headlines:

  • Australia: Nearly 5000 jobs vacant in Queensland alone. Across Australia ¾ businesses are suffering due to the shortage in skilled workers, 60%+ requiring chefs.
  • New Zealand: 78% of hospitality businesses are struggling to recruit skilled workers.
  • UK: Workforce headcount down 28% from April 2020.
  • USA: Without targeted assistance, hotels are expected to end 2021 down 500,000 jobs. Leisure and hospitality have lost 3.1 million jobs during the pandemic that have yet to return.
  • Thailand: Restrictions have hurt restaurant operations with income declining by more than 50%, and hundreds of thousands of employees affected.

However, as we move through 2021-22 and vaccine rollouts gradually begin, the lifting of restrictions is slowly taking place around the world. So the need to recruit is heightening, placing a greater spotlight on the availability of skilled workers.

So, there is an urgent need to give new learners the skills required to apply for those jobs in hotels and hospitality and to upskill those with some experience in the industry.

CTH have developed the ideal short ‘practical skills’ qualifications for those learners, including:

  • Hospitality Practice
  • Restaurant and Bar service
  • Front Office
  • Housekeeping

USP’s for students/teaching institutions:

  • CTH are regulated by Ofqual (one of the toughest regulators in the world for quality).
  • Our qualifications are internationally-recognised.
  • Qualifications developed with our industry partners Sheraton Hotels, Intercontinental, Virgin Atlantic, Gordon Ramsay, Institute of Hospitality and others.
  • The programmes have been developed to provide individuals with essential job skills to perform successfully in their first career role.
  • CTH focus and specialise on Hospitality, Tourism & Culinary only.

Please click here for our Hospitality Practice PDF with more details.

If you would like to know more about teaching these skills programmes at your teaching institution, or if you are a learner wanting to study, please contact us at [email protected].

If you would like to read the actual articles referenced, please see these links:

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