CTH Level 2 Certificate in Hospitality Practice

A Certificate level programme designed to provide students with the essential skills for their first job in the hospitality sector.

This qualification is primarily designed to be studied in parallel with one of our Management Diploma programmes at either Level 3 or Level 4, but it is also a valuable skills course in its own right. It has been developed specifically to provide students new to hospitality sector with a range of essential skills they are likely to need to perform successfully in their first career role in the culinary industry.

The Hospitality Practice qualification can be studied as a Certificate level qualification whereby learners are enrolled on all 7 units or it can be studied as a shorter Award level qualification.

The Award level qualifications allows learners to focus on a specific area of hospitality such as Housekeeping or Front office, consisting of between 3-4 units rather than the full 7.

Syllabus Overview:

CTH Level 2 Certificate in Hospitality Practice (QAN: 603/4818/5)

For a CTH Hospitality Practice Certificate, students must achieve:
  • All 7 units, providing 18 Credits or 180 hours of Total Qualification Time
Credit Value (CV): 18
Guided Learning Hours (GLH) for Qualification: 145 Total Qualification Time (TQT) for Qualification: 180
Mandatory Units
Unit Code Unit Title L CV GLH Assessment Method
CSS Customer service skills 2 3 25
  • a single observed practical examination
  • a single on demand synoptic examination covering all units
RBS Restaurant and bar service 1 2 3 25
RBS2 Restaurant and bar service 2 2 2 15
HK1 Housekeeping 1 2 3 25
HK2 Housekeeping 2 2 2 15
REC Reception and reservations 2 3 25
CGS Concierge and guest service 2 2 15
CTH Certificate Total (7 units) 18 145

Short Level 2 Awards